Posted by: ionlife | July 13, 2008

Changes at IonLife

Offices – WareHouse
IonLife now has a new corporate headquarters with offices, meeting rooms and a larger warehouse. We’re growing fast and have some very productive and profitable wholesale account programs coming your way, a dedicated Technical Support center for the fastest service, a new diligent and thorough Customer Service department for easy ordering/tracking/shipping, a Marketing department for new websites, sales and marketing tools for our dealers, and a top notch Wholesale Support and Sales department for faster information and advice!

Staff
We have doubled our staff in the past couple of months in Reno.
We’ve found a real water geek (see Geoff Poole), a wonderful new General Manager to install the best technological tools for seamless communication and processing, a VP of Sales who will be helping roll out new programs and a real COO.

We’re working hard to make things easier for all of us and if you have any suggestions or would like to visit the office, either please contact us at sales@ionlife.org, use our Live Chat (instant chat with an IonLife representative within seconds!) or call us direct!

Visit Here to read more about the IonLife staff and see the faces behind the names.
Want to come by and say hi? Zaba from Best Water, our Canadian IonLife Wholesale Partner, just visited this month and we loved having her! Come meet the IonLife team and go through a training, or schedule a demonstration at our facilities. Just let us know when you’re coming in and we’ll be happy to meet with you. Please let your wholesale account representatives know (Tycho Robertson or Rudy Altamarano) when you will be arriving.

Rudy AltamiranoWholesale Account Representative x2016
Tycho RobertsonWholesale Account Representative x2007

Phones
This month IonLife completed the implementation of a premiere $28,000 Shoretel Telephone System! Recognizing that reliability is the most critical part of any business system, we have purchased Shoretel to better our service to you. We are so glad to have made the system improvement for easier and no-hassle communication. Thank you for your patience over the past few months as we made the transition to new phones (aaarg) and office space!

Below are the new numbers and extensions
IonLife Phone Numbers:
IonLife Main: 1-775-851-9451 + ext.
IonLife Toll free: 1-800-875-9025 + ext.
Direct Extensions:
Technical and Repair x2010
Accounting x2003
Repair and Shipping x2018
Shipping Manager x2004
Marketing 619-379-3689
Rudy Altamirano Wholesale Account Rep. x2016
Tycho Robertson Wholesale Account Rep. x2007
New Corporate Office Address:
IonLife, Inc.8475 Technology Way, Suite C, Reno, NV 89521
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